Corsair Net Works
We love to talk to existing and new customers
Give us a call or send our sales team an email

Overwatch Complete Service

Overwatch Complete Service (OCS) is a fully managed desktop and network server support platform (RMM Solution). OCS provides 24x7 support for all of your servers and desktop systems by our certified US based help desk team. Some of the OCS services are:

  • 24x7x365 Operations and Support
  • 500+ NOC Technicians monitoring your servers, desktops and other endpoints connected to your network
  • Cloud Based Support Console
  • Server and workstation audits
  • Antivirus Management
  • Routine task automation such as disk checks and cleanups
  • Automated patching of servers and work stations
  • Management of advanced software such as MS Exchange, SQL & SharePoint
  • Remote Desktop troubleshooting for login issues
  • Single Sign-On, Session Issues (printing, bad certificates, broken gateways, and more)

*Ask your sales team for a complete list of the OCS services

Overwatch Professional Service

Overwatch Advanced Service (OPS) is our fully featured cloud managed IT monitoring platform. It provides a powerful SaaS platform that empowers IT Teams to maximize their time, service availability and increase their operational efficiency. Overwatch provides end-to-end visibility of the IT Stack for both hardware and software systems, and is the only monitoring system that aligns IT performance with your business needs.

Features of the OPS Service

  • 24x7x365 operation
  • Simplified IT monitoring in a single console
  • Quick deployments, be up and collecting in minutes
  • Predict and prevent issues, with capacity planning tools
  • SLA Monitoring
  • Synthetic Transactions for testing
  • Alert Escalations
  • Real time and Historical reporting
  • Monitor switches, routers, servers, disk storage, and most any other hardware device
  • Monitor software applications including Uptime, Availability, Use Flows, DNS and HTTP/HTTPS plus more
  • Monitor with SNMP, WMI, Netflow, SIP, ICMP, JDBC and more
  • API hooks for customization

Network & Server Devices Monitored include: AeroHive, APC, Aruba Wireless, Avaya, Barracuda, Brocade, Cambium, Checkpoint, Cisco, Dell, EMC, Extreme, Fortinet, HP, IBM, Juniper, Liebert, Microsoft, NetAPP, NetScaler, Paloalto, Quantum, Watchguard, and hundreds of others.

Cloud & VM Monitoring Includes: Amazon Cloudwatch, Citrix, Meraki, MS Hyper-V, vCenter, VMware, Amazon Web Services (Autoscaling, Billing, DynamoDB, EBS, EC2, ElastiCache, ELB, Kinesis, RDS, Route 53, S3, SNS, and SQS.

Services & APPs Monitored include: Apache, Citrix, Java, MySQL, SQLServer, Windows OS, MS Exchange, Solaris and more.

Overwatch Standard Service

Overwatch Standard Service (OSS) is our cloud based monitoring console that provides monitoring and alerting for network and server systems. Geared for customers that need to know their equipment is up and operational, but do not need the in-depth monitoring that the Overwatch Professional platform provides. Standard features of the OSS system are:

  • 24x7x365 monitoring with automated alerting
  • SNMP and WMI monitoring
  • SSL Secured Cloud based web interface
  • Performance graphs and reporting
  • Network auto discovery
  • Bandwidth Monitoring
  • Environmental Monitoring
  • Dependency Alerting
  • Alert Scheduling
  • Live performance Statistics
  • and more….

Contact Us

Please don’t hesitate to contact if you have any questions or comments