Overwatch Complete Service (OCS) is a fully managed desktop and network server support platform (RMM Solution). OCS provides 24x7 support for all of your servers and desktop systems by our certified US based help desk team.
Overwatch Professional Service (OPS) is our fully featured cloud managed IT monitoring platform. It provides a powerful SaaS platform that empowers IT Teams to maximize their time, service availability and increase their operational efficiency. Overwatch provides end-to-end visibility of the IT Stack for both hardware and software systems, and is the only monitoring system that aligns IT performance with your business needs.
Overwatch Standard Service (OSS) is our cloud based monitoring console that provides monitoring and alerting for network and server systems. Geared for customers that need to know their equipment is up and operational, but do not need the in-depth monitoring that the Overwatch Professional platform provides.
Air Control services is in operation when all of your wireless access points and onsite controllers attach to our cloud based control system. The system allows the Air Support Engineers to real time monitor and operate your wireless network.
Some companies have already made the investment and completed the process of installing wireless AP’s throughout their organization. However, in most cases the wireless system is being managed by the IT team inadequately. This is typically due to the lack of a skilled wireless engineer(s) on stff, or the designated Wireless support group is tasked with other duties taking away from the necessary wireless management, troubleshooting and maintenance tasks. Corsairs Air Base Support service eliminates these oversight and compliments your IT team by assigning an experienced team of engineers to constantly manage and monitor your existing WiFi network.